FAQ

Exhibitor Booth Space

I sent in my Application for Space, did you receive it?

The Exhibit Contact should receive an immediate confirmation that we received your Application for Space.
When will I receive my booth assignment?

Booth assignments for Lottery 1 will be sent out no later than August 31. Lottery 2 booth assignments will be sent out no later than October 14, 2011.
Can I pick my booth space over the phone?

No, booth assignments are made by lottery number. “After Lottery” booth assignments are made in the order the application is received.
What if I don't like my booth assignment?

When you receive your booth assignment confirmation, you will also receive information on what to do to request a relocation. At that point you can email heliexpo@rotor.com with the following subject: “Relocate Booth – 2012 – Your Company Name”.
How much does it cost to exhibit?

Click here for Exhibit Fees.
I am an [individual] member so can my company exhibit at the member rate?

Your company must be a regular or associate member to get the Member rate. Please contact the Membership Department at mbr@rotor.com for more information.
Where is my booth located?

To find your company’s booth location, visit the Virtual Tradeshow and search by company name. Your company’s booth will highlight. You might need to scroll to see your booth.
Do you offer discounts as the show gets closer?

No.
What comes with the booth space?

Standard booths come with 8’ pipe and drape and a 7” by 44” identification sign with company name. Exhibitors are responsible for all additional costs including but not limited to: carpet, furniture, material handling, electric, etc. Note: Booth spaces MUST be carpeted. Static spaces may be carpeted.
Can I sell products at my booth?

As stated in number 17 of the Rules & Regulations, “Selling on the show floor (payment received and product or service delivered on-site) is prohibited except where specifically authorized in writing by HAI Show Management in advance. The exhibitor bears sole responsibility to obtain all licenses and permits necessary for conducting such business in the state in which the show is being held. Information on licenses and permits will be available in the Exhibitor Services Kit.”
I have not received any confirmation or other information regarding the Show.

Much of HELI-EXPO 2012 information is sent through email to the Exhibit Contact. Make sure that heliexpo@rotor.com is on your safe list so that you can receive these important e-blasts. If the Exhibit Contact for your company has changed since you submitted your application please email heliexpo@rotor.com. To access e-blasts that have previously been sent visit the “News” section on the main HELI-EXPO 2012 webpage.
How can I get in touch with GES?

Click here for contact information for all HELI-EXPO 2012 Vendors.

Exhibitor Badges & Guest Passes
I tried to register for badges, but my username and password didn't work.

Click the link “forgot username” link on the sign-in page to have your information emailed to you. This will only work for the Exhibit Contact for the company.
How do I get a guest pass?

You can download guest passes online through the Exhibitor Portal.
I registered and haven't received my exhibitor badges. When, or how, will I get them?

Exhibitor badges will NOT be mailed for HELI-EXPO 2012. All badges must be picked up onsite. See the Exhibitor Registration section for more information.
Can I get more Exhibitor badges?

Exhibitors receive 4 complimentary Exhibitor badges for every 100 square feet of booth space up to a maximum of 60 complimentary badges. Once you exceed your complimentary allotment you may purchase additional Exhibitor badges. Exhibitor badges are to be distributed to company employees only.

Hotel
Can you make my hotel reservations?

Contact Connections Housing at 1-877-254-HELI (4354), 404-842-0000, or HELI-EXPOHousing@ConnectionsHousing.com.
Are there any cheaper hotels nearby?

HAI and Connections Housing have made every effort to secure affordable rates for HELI-EXPO 2012 attendees and exhibitors. You may look at other area hotels, however it is recommended that you book within the block as many of these hotels will receive complimentary shuttle bus service to the convention center.
How do I reserve a hospitality suite?

Complete the required form and send it to Connections Housing.
What hotels still have rooms available?

Visit www.rotor.com/heliexpo or contact Connections Housing for the most up-to-date information on room availability.

Travel
Is there shuttle bus service? Which hotels have shuttle bus service? What is the shuttle bus schedule? How often do they run?

Information regarding shuttle bus service from the hotels within the HELI-EXPO 2012 hotel block and the convention center will be posted on the website in January 2012.
Is there Public parking at the convention center?

Click here for information on parking at the Dallas Convention Center.
What is the best airport to come into?

There are four local airports to DCC. Click here for more information.

Membership
How much does it cost to become a member?

Click here for information on becoming a member or email mbr@rotor.com.
Why should I become a member?

Click here for a list of member benefits.

Onsite
Where do I get a wristband (labor working the show)?

Wristbands for move-in and move-out can be picked up through Security onsite.
Can I leave a guest pass for a friend of mine to pick up?

No, but they only need the code on the guest pass so you can email them the code.
I left my badge at the hotel; can I get a new one?

Yes, but there is a $25 reprint fee.
How do I get a canvas tote bag?

Tote bags can be picked up in the Registration area inside the Exhibit Hall. Tote bag coupons will print with each person’s badge. Companies will only get one tote bag per registrant.
Will there be a place I can check my luggage?

Yes. The location is TBD and will be published in January 2012.